• Shaunn, Wanted to tell you the airport pick up for my daughter Monica went perfectly. We were very relieved as we had no way of transporting her on such short notice (and first day of classes) from the Rochester airport back to school. Many thanks and we will recommend your business to others.

    Anouche Mardirossian
  • Dear Jim, John Nugent here, producer of the jazz festival in Rochester. I wanted to take a minute to let you know how much I appreciated working with Dhaunn Day and your other drivers. Shaunn’s a first class driver and a wonderful person. All our jazz festival guests, including Woody Allen, James Brown and others as well as my friends and family grew quickly fond of her. Thank you for the excellent transportation services provided to us. We will certainly contact you again for 2006. Congratulations on your first rate staff!

    John Nugent Producer/Artistic Director Rochester International Jazz Festival Stockholm Jazz Festival
  • Belated but, very special thanks for the absolutely outstanding service you provided to support the transportation requirements for our Board of Directors’ meeting last September when we were in Rochester. I really appreciated your professionalism, attention to detail, congeniality and great care. You are a pleasure to work with. I am sending a small token of our appreciation to you, via FedEx this afternoon. I hope that you like it. Happy New Year, Shaunn! Hope to work with you again in the near future.

    Katherine H. Walker Executive Assistant to the Chairman and Chief Executive Officer Genencor International, Inc.
  • I wanted to make you aware of a wonderful Sedan/Limousine Service we now work with. The company is Quality Transportation Service, and they also are located here in Bushnell’s Basin. They have been in business since 1996 and their “track record” with Mainline is excellent! Rates are extremely competitive and there are many benefits and reasons to consider this type of transportation for business and leisure:

    • Curbside drop off and pickup at Rochester, Buffalo, Syracuse and Toronto airports
    • Payment by credit card, check or cash
    • VIP airport greeting at baggage
    • Great way to return a client or employee to the airport
    • A quiet way to begin or end the day
    • Eliminate the pressure of traffic and the stress of getting lost
    Please ask us to make the reservation for any of your clients, employees, etc. We will gladly assist you in making the trip safer and more comfortable.

    Buck Schottland President Mainline Travel
  • Dear Shaunn & Jim: On behalf of the St. John Fisher College community, I wish to thank you and extend my congratulations on a job well done! Last week’s events with President Mikhail Gorbachev went fabulously well. The logistics of this event took arduous planning and the concerted efforts of many groups, including our friends at Quality Transportation, were vital to the success of the program! This was a unique opportunity for the Fisher community. Thank you and your staff for the excellent professional support you provided. With warmest personal regards, I remain

    Cordially Donald E. Bain, Ph.D.
  • Dear Jim The word of God teaches that giving should come from the heart: Each man should give what he has decided in his heart to give, not reluctantly or under compulsion, for God loves a cheerful giver. (from St. Paul’s letter to the Christians in Corinth) I likewise thank God for your generosity and service to St. Mark Lutheran Church in providing a car and driver to transport families to our Charity Christmas Part with Easter Service Workers Association on December 18th. Your service allowed a number of low-income families without transportation to enjoy an afternoon of fun, food, and gifts for children. The kindness of your heart in giving has touched the hearts and lives of others. May God continue to bless you that you may be a blessing. You have received no other goods or services other than intangible religious benefits. Please retain this letter for your records. In His Service,

    Brian K. Smith Pastor
  • Mr. Jim Havalack, A heavy snow on January 4 in Rochester area is still in my memory, which was so impressive to us. Your kind help to go back and forth is also an impressive one. The enclosed is a snap shot at the airport. We always need your help whenever we go there. Good luck and enjoy your business

    S. Yamada Fujinon
  • James Havalack, Thank you for your quick and personal response. Of all the responses received, yours was the most “attractive” both in your acknowledgment of our concern for our 15 year old traveling alone for the fist time and also in price. We are still ironing out the details and trying to decide if your 15 year old is up to a trip from CA to JFK to ROC by himself. If we decide to go this route -- we will definitely use your service. Thanks again.

    Diana Wilson
  • Hi! Just wanted to thank you for the excellent service that you provided for my daughter Pammy and her friend. Everything went as scheduled, and I greatly appreciate it. I will be contacting you again for future service in December.

    Joyce Franklin
  • Dear Jim, Thank you for all your help this past weekend. The driver was so kind and amazing really, and you were so outstanding and patient with us. Thank you for everything. We will call you if we are ever in need of these services again. You are true pros.

    Natalie West
  • Thank you so much for the incredible caring and perfect transportation provided me. I have no adequate word to express how you reduced my stress of getting to and from the airport. It was way early in the morning leaving and ended up being a late return but… you folks were there. I have been telling my friends as much about Quality Transportation as I have been my trip. If I ever need transportation again you KNOW who I’ll call. Also have been telling friends to use your wonderful service and hope they call you too. You are all just amazing and I thank you.

    Carol T.