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Telephone: 585-455-8294
Toll Free: 1-877-424-7004
Telephone: 585-455-8291

P.O. Box 435
Pittsford NY 14534

Client Testimonials


Wanted to tell you the airport pick up for my daughter Monica went perfectly.  We were very relieved as we had no way of transporting her on such short notice (and first day of classes) from the Rochester airport back to school.

Many thanks and we will recommend your business to others.

Anouche Mardirossian


Dear Jim,

John Nugent here, producer of the jazz festival in Rochester.

I wanted to take a minute to let you know how much I appreciated working with Dhaunn Day and your other drivers. Shaunn’s a first class driver and a wonderful person. All our jazz festival guests, including Woody Allen, James Brown and others as well as my friends and family grew quickly fond of her. Thank you for the excellent transportation services provided to us.

We will certainly contact you again for 2006. Congratulations on your first rate staff!

Kind Regards,

John Nugent
Producer/Artistic Director
Rochester International Jazz Festival
Stockholm Jazz Festival


Dear Shaunn -

Belated but, very special thanks for the absolutely outstanding service you provided to support the transportation requirements for our Board of Directors’ meeting last September when we were in Rochester. I really appreciated your professionalism, attention to detail, congeniality and great care. You are a pleasure to work with.

I am sending a small token of our appreciation to you, via FedEx this afternoon. I hope that you like it.

Happy New Year, Shaunn! Hope to work with you again in the near future.

Warm regards,

Katherine H. Walker
Executive Assistant to the
Chairman and Chief Executive Officer
Genencor International, Inc.


I wanted to make you aware of a wonderful Sedan/Limousine Service we now work with. The company is Quality Transportation Service, and they also are located here in Bushnell’s Basin. They have been in business since 1996 and their “track record” with Mainline is excellent! Rates are extremely competitive and there are many benefits and reasons to consider this type of transportation for business and leisure:

  • Curbside drop off and pickup at Rochester, Buffalo, Syracuse and Toronto airports
  • Payment by credit card, check or cash
  • VIP airport greeting at baggage
  • Great way to return a client or employee to the airport
  • A quiet way to begin or end the day
  • Eliminate the pressure of traffic and the stress of getting lost

Please ask us to make the reservation for any of your clients, employees, etc. We will gladly assist you in making the trip safer and more comfortable.

Buck Schottland
Mainline Travel


Dear Shaunn & Jim:

On behalf of the St. John Fisher College community, I wish to thank you and extend my congratulations on a job well done! Last week’s events with President Mikhail Gorbachev went fabulously well. The logistics of this event took arduous planning and the concerted efforts of many groups, including our friends at Quality Transportation, were vital to the success of the program!

This was a unique opportunity for the Fisher community. Thank you and your staff for the excellent professional support you provided.

With warmest personal regards, I remain


Donald E. Bain, Ph.D.


Dear Jim

The word of God teaches that giving should come from the heart:

    Each man should give what he has decided in his heart to give, not reluctantly or under compulsion, for God loves a cheerful giver. (from St. Paul’s letter to the Christians in Corinth)

I likewise thank God for your generosity and service to St. Mark Lutheran Church in providing a car and driver to transport families to our Charity Christmas Part with Easter Service Workers Association on December 18th.

Your service allowed a number of low-income families without transportation to enjoy an afternoon of fun, food, and gifts for children. The kindness of your heart in giving has touched the hearts and lives of others. May God continue to bless you that you may be a blessing.

You have received no other goods or services other than intangible religious benefits. Please retain this letter for your records.

In His Service,

Brian K. Smith


We would like to thank your service and the driver for the great time our daughters had on August 26th on our daughter Kelly’s wedding day. They had a great time and they said the driver made them feel like Queens for the day!

Thanks again,

Mike & Sue Baigmam


Mr. Jim Havalack,

A heavy snow on January 4 in Rochester area is still in my memory, which was so impressive to us. Your kind help to go back and forth is also an impressive one.

The enclosed is a snap shot at the airport. We always need your help whenever we go there.

Good luck and enjoy your business

S. Yamada


Student Service Testimonials


James Havalack,

Thank you for your quick and personal response. Of all the responses received, yours was the most “attractive” both in your acknowledgment of our concern for our 15 year old traveling alone for the fist time and also in price. We are still ironing out the details and trying to decide if your 15 year old is up to a trip from CA to JFK to ROC by himself. If we decide to go this route -- we will definitely use your service. Thanks again.

Diana Wilson


Hi! Just wanted to thank you for the excellent service that you provided for my daughter Pammy and her friend. Everything went as scheduled, and I greatly appreciate it. I will be contacting you again for future service in December.

Many thanks,

Joyce Franklin


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